Move Forward. Mobile Solutions. Access for Life.

We help families and caregivers find the right mobility, comfort, and home-safety solutions with clear guidance, curated essentials, and simple tools to make care at home easier.

Contact information

Contact & Support

How to Reach Us

Our support team is available Monday through Friday, 9:00 AM to 5:00 PM EST (excluding major U.S. holidays). We typically respond within one business day.

  • Email: support@getmovility.com
  • Phone: +1 203-204-3895
  • Address: 1526 Barnum Ave., Unit 1-B, Bridgeport, CT 06610, USA

Common Requests

  • Order Status: Visit your confirmation email or Help & Support page for tracking links and updates.
  • Returns & Refunds: Learn about our 30-day return policy in our Refund Policy.
  • Shipping Questions: See carrier details and estimated times in our Shipping Policy.
  • Privacy & Data: Review how we protect your information in our Privacy Policy.

Feedback & Partnerships

We welcome collaboration, caregiver partnerships, and community feedback. If you have ideas that could help us serve seniors or caregivers better, please get in touch.

Need Assistance Right Now?

Reach our support team by phone or email. We’re always ready to help.

© 2026 getMovility — proudly operated by Movility LLC.
Move Forward — we’re always here to help.

Meet GEZMO — Your Friendly Shopping Assistant

  • GEZMO can help answer questions, compare products, and guide you toward the right home-safety and mobility solutions.
    Just tap the chat bubble anytime you need help.
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Disclaimer: This site does not provide medical advice, nor is it a substitute for professional healthcare guidance. We strongly recommend that buyers consult with their healthcare provider to determine if the products offered here are suitable for them. This site is not responsible for any consequences resulting from the use of any product purchased here. By purchasing products from this site, the buyer acknowledges that they understand how to use the product. All warranties, whether implied or explicitly stated, are the responsibility of the product manufacturer. Unfortunately, we are unable to accept insurance, Medicaid, or Medicare for any purchases. We apologize for any inconvenience this may cause.