Help & Support
We're here to help. Whether you have questions about an order, need product guidance, or want to share feedback—we're ready to assist.
How to Reach Us
We typically respond within 24 hours.
📞 Phone
Mon–Fri, 9:00 AM – 5:30 PM ET
📍 Address
1526 Barnum Avenue, Unit 1-B
Bridgeport, CT 06610
Quick Help
Looking for answers? Start here:
Frequently Asked Questions →
Find quick answers to common questions about products, ordering, shipping, and more.
Shipping Information →
Learn about shipping costs, delivery times, and tracking.
Returns & Refunds →
Understand our 30-day return policy and how to start a return.
Troubleshooting Guide →
Get help with product setup and common issues.
Policies & Legal →
Review our privacy policy, terms of service, and more.
What Can We Help You With?
Common topics our support team can assist with:
Orders & Tracking
- Order status updates
- Tracking information
- Delivery questions
- Order modifications
Product Questions
- Product recommendations
- Specifications & features
- Compatibility questions
- Usage guidance
Returns & Exchanges
- Return authorization
- Refund status
- Exchange requests
- Return shipping
Account & Billing
- Account access
- Payment questions
- Invoice requests
- Subscription management
We Value Your Feedback
Your experience matters to us. Suggestions, compliments, or concerns—we want to hear from you.
Email support@getmovility.com.
© 2025 getMovility, proudly operated by Movility LLC
We're here to help—every step of the way.
