Thank you for choosing getMovility.com. We are committed to ensuring your satisfaction with every purchase. Should you have concerns, we're here to assist.
Making Returns:
Ensuring a smooth process.
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Return Window: You're given 30 calendar days from the day you get your item to initiate a return.
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Conditions:
- The item should be unused and in the state you received it.
- It should be in its original packaging.
- Please keep the receipt or proof of purchase handy.
Processing Refunds:
Transparency in every step.
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Procedure: After receiving and examining your returned item, we'll update you about the status of your refund.
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Approval: If your return gets the green light, we'll process your refund to the payment method you used originally. The time it takes to receive the credit might vary based on your card provider's rules.
Shipping Details:
Understanding responsibilities.
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Costs:
- You'll cover the shipping fees for returning the item.
- Shipping charges aren't refundable. If we process a refund, the return shipping fee might be deducted from it.
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Damaged or Wrong Items: Did the item arrive damaged or wasn't what you ordered? Reach out promptly at support@getmovility.com, and we'll handle the return shipping.
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Exchanges: We'll replace items if they're defective or damaged. If you believe you have a faulty product, contact us at support@getmovility.com detailing the product and its issues.
Questions or Concerns?:
We're here to help.
- Email: support@getmovility.com
- Phone: +1 203-204-3895
- Address: 1526 Barnum Ave. Unit 1-B, Bridgeport, CT 06610, USA
Your satisfaction is our priority. If you're unsure or have questions regarding our Return and Refund Policy, please don't hesitate to reach out.
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