Email & SMS Preferences
Stay informed on your terms. Manage your communication preferences and control what messages you receive from getMovility.
Last updated: October 30, 2025
Your Communication Choices
We want to keep you informed about your orders, helpful product information, and special offers—only if you want them. You control what you receive and how often.
This page explains the types of messages we send and how to manage your preferences.
Types of Communications
Transactional Messages (Required)
Essential updates about your orders and account. These are necessary to provide our service.
Examples: Order confirmations, shipping notifications, delivery updates, password resets, security alerts
Marketing Messages (Optional)
Promotions and helpful content. Opt in or out anytime.
Examples: Newsletters, recommendations, exclusive discounts, seasonal guides
Service Updates (Optional)
Important changes that may affect your experience. Recommended.
Examples: Policy changes, new features, accessibility updates
Surveys & Feedback (Optional)
Occasional requests that help us improve.
Examples: Post-purchase surveys, product reviews, satisfaction checks
Email Preferences
Option 1: Unsubscribe Link
Every marketing email includes an “Unsubscribe” link at the bottom to instantly opt out.
Option 2: Account Settings
Log into your account and go to Settings → Email Preferences.
Option 3: Contact Us
Email unsubscribe@getmovility.com with your request.
SMS/Text Preferences
Option 1: Reply STOP
Reply STOP to any marketing text to unsubscribe immediately (you’ll get a confirmation).
Option 2: Reply HELP
Reply HELP for assistance or more info about our SMS program.
Option 3: Account Settings
Log into your account and go to Settings → SMS Preferences.
Message Frequency
- Marketing emails: Up to 2–3 per week (typically less)
- Transactional emails: As needed based on your orders and account activity
- Service updates: Occasional, only when important
SMS/Text
- Marketing texts: Up to 4 per month (only if you opt in)
- Order updates: As needed for shipping and delivery
- Message & data rates may apply.
Processing Your Request
What to Expect
- Immediate: Unsubscribe links and STOP replies apply instantly
- Within 10 business days: Manual requests via email or account settings
- Already in progress: You may receive 1–2 messages already queued
Want to Resubscribe?
Changed your mind? You can opt back in at any time:
Update your preferences via your account or email support@getmovility.com.
SMS/Text
Text START to the number you previously unsubscribed from, or adjust Settings → SMS Preferences.
Your Privacy
We respect your privacy and will never:
- Sell or rent your email address or phone number to third parties
- Send spam or irrelevant messages
- Share your contact information without your consent
- Continue sending marketing messages after you opt out
For more details, see our Privacy Policy.
Questions About Your Preferences?
We’re here to help.
Phone
This page was last reviewed on October 30, 2025.
© 2025 getMovility, proudly operated by Movility LLC
Your inbox, your choice.
